Quote:I manage a family style restaurant, and we do to go orders. It is a very busy Friday night, and I get a phone call, it's a fairly simple to go order, so I quote him around 15 min to get ready. I realize there are an irregularly high number of tickets before his, and I want it to get out on time, so I go back to help my cook personally, leaving a supervisor in charge of the floor. The ticket reads "6:10 pm" as to when it came to the kitchen, and it is 6:20 pm when my servers are complaining about a disturbance in the lobby. Someone is yelling at my servers, about how ridiculous they all are at their job, because his food is not up yet. I realize it's the to go order.. I explain that it will be up in just a couple of minutes, we are working diligently to get his food to him, he continues to yell about how we put his food behind everyone else's tickets, I quoted him 15 min, it's been a half hour.. And so on. As this person is drilling into me, this 70+ y/o elderly woman turns around and looks directly at him and says "5 minutes... Really.. You are ruining this mans day over 5 min.." he replies "well he ruined my day first!" the old woman says "oh shut tf up you disgusting pedophile! Oh what? You didn't think our family would remember you after 8 months of courts hearings! You are the last person on this planet that deserves to get upset about anything done in a timely matter." I just stood there with the "wtf just happened" look on my face